• Collector

    Job Locations US-CA-San Bernardino
    Job ID
    FLSA Status
  • Overview

    The purpose of the retail Collector is to provide the highest level of service while maintaining customer accounts up to date and collecting delinquent accounts as needed in a professional manner.


    • Abide by all State and Federal regulations as well as Company Policy as it relates to credit collection and communication with customers. 
    • Maintain proper communication with customers whom have past due accounts to negotiate payment arrangements by phone. 
    • Locate customers with delinquent accounts by verbal and written communication as well as the utilization of their listed references. 
    • Document all conversations with customers. 
    • Follow-up on "Broken Promises" in a timely manner. 
    • Achieve or exceed company set standards relating to corresponding credit accounts. 
    • Precess credit applications and account payment transactions. 
    • Perform other duties as assigned. 


    • Six (6) months experience in a collections or telemarketing position, retail preferred
    • Written and verbal fluency in English and Spanish highly preferred


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